Success in the world of work has become a necessity that many professionals
have in common: establishing oneself in society means being able to read the
contexts and anticipate opportunities for growth. What enables us to realize this
need is the concept of competence, a strategic competence defined as the ability
to organize and mobilize all our knowledge, skills and competences (Alberici,
Serreri 2009). According to a survey conducted by Manpowergroup in
collaboration with the University of Florence (Manpowergroup, 2014), which
involved over 600 companies throughout Italy, the key skills for a young person
entering the world of work are three: the ability to work in team, orientation
towards results and ideational thinking. In the field of selection, transversal
skills also represent about 60% of the evaluation. In the context of Lifelong
Learning, the manager becomes a prominent figure, whose professionalism is
given both by practical experience and by theoretical knowledge. A good
example in which soft and hard skills determine success. Research on the
essential skills for a successful job, described by Cathy N. Davidson (2017) on
Google employees, confirms the thesis that transversal skills are fundamental
for the success of work performance. In addition, according to LinkedIn, there
are more companies struggling to find candidates with the right soft skills
(59%) of those who are struggling to find candidates with the right skills (53%).
58% of human resources managers believe that insufficient cross-cutting
capacity between employees limits the productivity of the company. The main
goal is investigate the level of skills in the managers who have held this role for
at least 5 years and compare them with samples of recent graduates in
engineering and recent graduates of humanities. The final aim is to design a
training course for professionals to improve soft skills within organizations to
achieve successful work performance. The quantitative data acquired through
the BIP questionnaire will describe the sample of engineers, faculty students
and humanities managers. For the latter research group, qualitative interviews
will be proposed to integrate the quantitative results. Once the data are
obtained, they will be analyzed obtaining inferences that may or may not
demonstrate the validity of transversal skills, according to the different types of
professions and students.
Key words: soft skills, competences, managers, engineers, successful
performance, knowledge society
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